What does billing
cost you today
Five questions about the way you bill, and an estimate of what the gaps, the hours, and the waiting are worth over a year. It takes about a minute, and you decide whether you want the breakdown by email.
Answer five questions and see what it adds up to
The estimate updates while you answer. It works with what we see at managed service providers: revenue leakage of 3 to 7%, the hours a team spends on billing every month, and the cash that arrives earlier once invoices go out sooner.
Answer the five questions and your estimate appears here.
Many sources and manual checks: this is the profile where a scan finds the most.
The cash figure is counted separately: it is working capital that arrives sooner, so it stays out of the yearly total.
- We start at 3% of your revenue, the low end of the 3 to 7% range we see at managed service providers.
- Every source after the first adds 0.5 percentage points, up to 1 point in total, and manual invoicing adds more. The result stays inside 3 to 7%.
- The hours follow from the people you told us touch billing and from the way you build invoices today. We count 85% of those hours as time you get back, because some checking stays.
- An hour is valued at € 40, the loaded cost of an hour of finance or service time.
- Cash earlier compares the day your invoices go out with 1 day after month-end, on one month of revenue.
- Growth turns today's billing hours into extra people: your hours now, times the growth over 3 years, divided by 140 hours per FTE a month.
- Corrected invoices add hours to the run and hold one month's share of that revenue back for 30 days.
- Late price changes cost margin on what you pass on: we count 30% of revenue as passed-on cloud and licences, changing 5% a year, for the months it takes to reach your invoices.
- Licence costs and what you pay your own vendors stay out of the estimate. Those belong in the conversation, with your own figures on the table.
An indication based on what we see at MSPs, not a quote.
Optional. Every answer moves the estimate above and sharpens the profile below.
At 15% growth, billing needs 0.4 extra FTE within 3 years, or stays flat.
Corrections add 13 hours to the billing run every month, and € 42,000 waits 30 days longer.
About 2 months between a vendor price change and your invoice costs € 25,000 a year in margin.
Where the gains sit
Three pillars, scored 0 to 100 from your answers. The higher the bar, the more that pillar holds back today.
Billing pulls in more people than the revenue asks for. Every month, hours go into collecting and checking data that a system could hand over.
The billing run works, and it takes longer than it needs to. Corrections and late price changes each take a slice of cash and margin every month.
Part of the run is automated and part still goes through exports and spreadsheets. That is where lines drop out between systems.
A first read from five answers. The three clicks above make it sharper.
Spreadsheets and manual checks are where a Revenue Leakage Scan finds the most. It puts your own consumption data against your own invoices and turns the range into one number.
Part of your run is automated. The CloudBilling Engine takes over the rest, and Managed Reconciliation checks every month that consumption and invoices still match.
Your run is largely automated. What is left sits in the data behind it: contract terms, vendor changes and pricing that drifted. Trusted Data is built for that.
Get the full picture by email
What sits behind your numbers, per pillar. The three leaks we find most often in a profile like yours, the first three checks you can run yourself on one vendor invoice, and the sums behind every figure.
Where are you based?On its way
Look for it in your inbox in the next few minutes. It covers each pillar, the three leaks, the checks you can run yourself, and the sums behind every figure on this page.
Demo on this portal: nothing was sent.
Turn the estimate into your number
Thirty minutes with someone who has worked inside MSP billing. Bring your own figures and we will tell you which of these numbers hold up for your setup, and which ones move.
Book a 30-minute billing checkWant the real number for your environment? Request a Revenue Leakage Scan
What this estimate assumes
Where does the 3 to 7% come from?
It is the range we see when we reconcile consumption against invoicing at managed service providers. Most of it sits in resources that never reach a billing setup, discounts that were meant to expire, and vendor changes that quietly break the link with a customer. Where you land inside that range moves with the number of sources feeding your billing and with how much of the run is done by hand.
How do you estimate the hours?
We start from the number of people you say touch billing each month and from the way you build invoices today, which sets the hours per person. Of those hours we count 85% as time you get back, because some checking stays with people. Every hour is valued at € 40, the loaded cost of an hour of finance or service time in a team like this.
Why is the cash figure kept separate?
Invoicing earlier moves the same revenue forward in time. That is working capital arriving sooner, so it sits beside the yearly total. Adding the two together would count one euro twice.
What do the three extra questions change?
Growth turns today's billing hours into the people you would need in three years if nothing changes. Corrections add hours to the run and hold part of one month's revenue back for 30 days. Late vendor price changes cost margin on what you pass on, counted on 30% of revenue and a 5% change a year. All three sharpen the profile of people, process and technology under the estimate.
Do licence costs count towards this?
No. What you pay for licences and for your own vendors stays out of the estimate, because it varies too much between MSPs to average. It matters for your business case, and it is one of the first things we go through in the conversation.
Is this a quote?
No. It is an indication built on averages from the MSPs we work with, applied to five answers. A Revenue Leakage Scan puts your own consumption data against your own invoices and turns the range into one number for your environment.
What happens with my email address?
We use it to send you the breakdown, and one of our people may follow up once to ask whether the numbers looked right. Ask us to remove it and we will. We do not sell it or pass it on.
Put your own data
against the estimate
A Revenue Leakage Scan reconciles what your customers consumed against what you invoiced. The range on this page becomes one number, per customer and per product group, with the findings behind it.
